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Customer Q&A

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Q

Hi I received this item today and it worked for about 5 minutes and then a notification popped up saying this accessory is not supported by iPhone. Note: I’m using an iPhone 7+ I then had to take it out and plug it back into my phone where it lasted another 5 minutes approximately before the notification popped up again. Do you or does anybody know how to fix this Kind regards Ryan

By Ryan Sep-10/2018 05:03:11

A

Hello 

For after sales issue, please go to our  Support Center here: http://support.gearbest.com/

For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays


Q

does this adapter work on iphone 8 thanks

By ivy Aug-09/2018 17:31:37

A

Hello ivy,

For your issue, please kindly note:

It fits for IPhone7 mother + audio 3.5 to adapter cable.

Q

will it work on Iphone 8?

By Frank Jun-12/2018 18:35:36

A

Hello Frank,
This product is only suitable for iPhone 7 / 7 Plus, sorry.

Q

I have iPhone 7 with OS 11.3... will it support..?

By Ashok Kumar May-27/2018 12:53:23

A

Hello Ashok, 

Thank you for your inquiry.

Yes, it fits for iPhone 7/7 plus / 6/6 plus / 6s / 6s plus / 5 / 5s.


Q

does this adapter work on iphone 8 thanks

By ivy Aug-09/2018 17:31:37

A

Hello ivy,

For your issue, please kindly note:

It fits for IPhone7 mother + audio 3.5 to adapter cable.

Q

will it work on Iphone 8?

By Frank Jun-12/2018 18:35:36

A

Hello Frank,
This product is only suitable for iPhone 7 / 7 Plus, sorry.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!